Worst customer service ever.
I called to have an estimate done on some trees on my property. We set the time for 3:00 on Wednesday. At 3:10 I called to see where Chance was. He said "" are we on for today?"" I said ""yeah we had set the time for 3:00 today"" He then proceeded to to ask how long I was going to be at home. I told him I have to leave at 5:45. He said ok I will be there before then. The time came and he hadnt showed or called. If you can't even call me to tell me you can't make then you obviously don't care about your customers. I will never use Chance or even give him the time of day again.
more