I've rented several times from this company and have always had great service and reliable delivery and clean bouncers....except this last time! We ordered the green t-Rex bouncer and when it inflated I was disgusted by the condition of the bouncer. It was filthy and covered in repair patches. In fact, I picked off a piece of broken glass from the side of the bouncer...not very safe with young children running around. I think it's time to retire this bouncer!
RESPONSE FROM Awesome Bounce:
Hi Brooke, I'm extremely sorry about the poor condition of the dinosaur. We have taken a look at the dinosaur unit that went to your party recently, and it was in our retired stock, but mistakenly loaded onto the truck. Our sincerest apologies and we'd love to provide your next bouncer free of charge in order to make up for our mistake. Thank you so much for your past business, we appreciate your loyalty :)
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