I called Curtis Total Service because my furnace was not running. The contractor added water to system and began to up sell me on service agreements. They billed me for Service Call $77, for Diagnostic $158, and $277 for balancing the system. Adding water and bleeding pipeline. An hour after he left furnace stop running. Having spent the night with no heat I called another company who repair the problem, which was a faulty primary control. System ran like a gem the rest of winter. Having tried to reach Curtis Total Service to complain, with no result, I stop payment on check. After 18 days Curtis TotalService Operational Manager finally contacted me. I told him of problem and told him I would pay him $77 for service charge. He stated that wasn't satisfactory. I sent him check for $77. This resulted in Curtis Total Service turning the collect over to Gross McGinley law firm. The lawyer for this firm had no desired to settle this issue even though she was contacted by the Pa, Attorney General Office. She was more concern with esculating the case to a Jury Trial while requesting $1000 judgment for her legal fee.
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