They came around an hour after I called about my water heater even though it wasn't an emergency, which was great. The technician was very professional and knowledgeable, immediately spotting the problem and fixing the burned wire in no time. I would have given them 5 stars but I feel like I was over charged for the labor. I agreed to the $79.95 service call fee but feel that charging $80 labor is too much for checking the current and splicing in a 4 inch piece of wire and tightening a screw. Otherwise I would recommend them to others.
more