Paid for an alignment and struts on Saturn VUE, then had to take it back because they didn't replace the strut mounts and it was worse. The front tires suddenly became bald so I paid for new tires and asked about another alignment and was told they would take care of it. In three months the new tires were completely shot. Took it back and it sat in their lot for three days, (unlocked too!), They never called me, I arrived to discuss it, new manager wasn't even there at 9:00 AM, only two guys in the shop, one working the other just strolling around by the back. Ignored me until I said something then refused to help, ""it's above my pay grade"", he said. I took the keys and asked for a call, never got a call. Took my car to professionals. Apparently many mechanics around town know about this rip off. Ridgeway doesn't even own an alignment machine, and by law they have to ask permission before taking it off premises for repair, which was never done. I've really tried to give these ""christians"" an opportunity to honor their work by making things right, but they won't even answer their phone or return calls. They should read Luke 12:58. Charging me for an alignment and destroying the original and also the new set of tires, combined with their behavior and the way they treated me is a serious reproach on the name of the Lord. I've already got an attorney working on it, all I wanted when I showed up after being ignored was a refund. I don't even want to give them one star, but it won't save the comments unless I do. This place really needs to go out of business. Perhaps they started out good years ago, but now they just rip people off and ignore them.
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