I had done refinancing before, and thought I know what Im doing, but for various (technical) reasons this time around it was not the same. The reason I started with that is because, this time it took long time to get through the process but it was beyond Mike's control, and even with that looong process, Mike was always at his best and very patient. He always made me feel comfortable and kept me up to date with all the things going on in great details. He always responded to my many many questions immediately and with all possible details. He is very flexible & accommodating. Im very impressed with his customer service and will highly recommend him.
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