I sent the following to the company:
Jim,
Just a quick note to let you know how pleased I am with the job you and your crew did re-painting my house. From the initial phone call to get the bid/proposal through the final walk around your company simply excelled. The bid/proposal was very professional with a detailed description of the work to be done as well as the process your company would use to complete the work. This ensured that both parties were on the same page with regards to scope of work, expectations etc. The work crew was professional, friendly, hard working and punctual. They took a lot of pride in their work and this pride was specifically demonstrated when they started painting the body of the house and called me out to look at a small area because they thought the color was a little off. They were correct. The color was off and they quickly took the paint back to have it re-mixed to the desired color. The final walk through was also very professional. Your crew wanted to be sure that I was happy with the job and also stated a number of times that they would come back later if I found areas needing touch up. In addition, your crew left the jobsite in pristine condition not only at the completion of the job but each night during the job. In summation, an excellent crew and an excellent job. Thank you for your work.
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