BEWARE. Based on my horrific experiences, I would never hire this company again. Work that should have been completed within 2 months from contract signing date became a year long ordeal that caused major disruptions and inconveniences to me and my family members lives and is still not completed.
Failed to complete the work in the timeframe specified in the contract. The work I paid for is faulty, below acceptable quality and standards and have not been completed. Created hazardous conditions on my property. Failed to respond to my numerous attempts to communicate with them to get resolve. Unprofessional conduct and unfair business practices have made this company one that I cannot continue to do business with.
The owner, Leo Pertrosillo, showed up within one hour to sign the contract and take my money in August, 2011 and never showed up again. Staff came without supervision and did work that failed inspection four times. He did not have the professionalism or common decency to come and oversee the job progress or discuss the long inexcusable delays and violations of building codes with me. Left my family without access to our front entrance for over five months during the winter. They demonstrated the company lacks professionalism, customer service and empathy towards customers. Damaged our property and left hazardous conditions. We cannot continue living with these hazardous and ugly conditions and have no other choice but to hire a new contractor to complete the job.
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