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Editorial review from Citysearch - Review by citysearch c | Northeast Marine Industries

Northeast Marine Industries

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Editorial review from Citysearch 6/15/2012

After ordering my part, I received a very unprofessional looking email (with purple fonts!) from an address that differed from the one I paid in my PayPal saying that I owed an additional $10 shipping. I thought ""This has got to be a scam"". So I called and spoke to 'Kim'. She was the one that had sent the email. I voiced my displeasure that my item had been delayed a day for something like additional charges that should have shown up in the cart if the Database Administrator had a whit of sense. I sent Kim proof of the additional payment and waited. 17 DAYS later I called, and they had not shipped the order! Kim-of-the-purple-fonts hadn't done her job, and they were waiting for my $10. The purple fonts should have tipped me off. This is not an organization that is running a tight ship more
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