Had Golden Rule replace the blower on my vented water heater. The part was covered under warranty, but the labor was not. Golden Rule could not tell me what the price of labor would be, just the total cost ($768) and that I would then get the money back on the part after they were reimbursed for the part. Technician was there for 20 minutes to troubleshoot it, and came back 2 days later since they had to order the part. It took 10 minutes to install the part. Long story short, the net cost to me was $461 for 30 minutes of labor???.Never again.
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