I just wanted to take a moment to write today to let you know that I sincerely appreciate and thank both your team and the corporate team at State Farm for their superb service over the last month.
As you know, I recently had an auto accident which was very unexpected and was no fault of my own. From the claims intake to the corporate assistance, I was very pleased with the 100% perfect response I received. I was astonished at how quickly the process went. What could have been a tortuous process turned into a very seamless and easy process. From your office to the call center at Team #4, everyone was completely aware of the situation and there was never any confusion, wait times, lag or misinformation.
I am a complete believer in State Farm and wanted to thank you.
Best regards,
ELI B. , CEO
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