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Editorial review from Citysearch - Review by citysearch c | Grand Travel & Cruise

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Editorial review from Citysearch 6/26/2012

Jay you are the best! I cannot say enough about the customer service and professionalism Jay provides you, from the moment you give him a call or go into his office, till the moment you book and return from your trip and then some! Jay has been my travel agent for over 10 years now and has never sent us anywhere that wasn't absoluty beautiful and perfect. He will never send you anywhere, he himself, would not go. He makes sure we get 5 star treatment at every destination he has sent us to, which included ugraded rooms and gourmet meals. He has sent us to Jamaica, Dominican Republic, Mexico, etc. and we have had the experience of a lifetime at each of these destinations. He recently sent us to the Barcelo Maya Palace in Mexico. This was a special vacation for us, because it was the first time we took our 7 year old daughter out of the country with us. Words cannot express how impressed we were with the rooms, property, food, service you name it! To top it off, our daughter told us""Thank you Mom and Dad for making all of my dreams come true."" She had such a good time at the waterpark on the property she cried when it was time for us to leave! I told her ""We need to thank Mr. Jay for sending us here! If you want a top-notch travel agent/agency, this is the place to go! Grand Travel and Cruise is the BEST travel agency in the Houston/Sugar Land area! more
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