Since one star is the lowest option I had to give one star, but they really don't even deserve that. I wish I would give a zero! Terrible customer service, terrible collection practices and terrible on time collection. We also have recycling and yard waste collection through Suburban and they can't manage that either. There hasn't been a week in over a year that they have actually picked up on the scheduled collection day. After calling a few days they'll come pick it up; however, half the time they spill it so there's a mess left for me to clean up. We are switching to Priority One as soon as our service is up at the end of June! Don't use Suburban!!!
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