Horrible experience - my water heater broke 9 months ago and althought it was under warranty via the home warranty, these guys still charged me more than $1000 just to replace the heater - what a rip off.
Fast forward 9 months, there is water all over my basement floor and it turns out these guys incorrectly installed it - but won't take responsiblity for it.
What a terrible experience and disreputable company.
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