I was referred to Dr. Machen by a trusted friend. My entire family was booked to see him when we moved to Little Rock and needed dental work. I have never given a medical professional a bad review, even verbally, but this practice and this doctor are terrible. My husband refused to even return for his follow up procedure. Dr. Machen neglects his patients and his assistants are really the only ones paying attention to your charts. There is not enough space or time to list all of his neglect with respect to each member of my family. His front staff, although nice, are very disorganized. Your teeth are very important (and very expensive!) to your overall health. Please don't make the mistake we made. I can only assume that he must take many dental insurance plans to keep his doors open. For those paying cash, run away. For those with dental plans, find someone else who will take yours.
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