I agree with Arocho's review. I first ordered flowers from Gingerbread last year. Both times, I got flowers for my wife. They were very beautiful and lasted a very long time. I was very happy with them. Turn the page to this year and it has been the complete opposite. I don't know if the owner has changed vendors or what but the quality of the flowers has gone down big time even thought the prices are still high. I didn't mind paying more originally since the flowers were so nice but this year I could have gotten similar or better quality for a lower price at the Harris Teeter in the same parking lot.\r
To be fair, my wife did complain when her Valentine's Day roses started wilting 2 days after getting them. The owner was very defensive and was questioning everything that we did with the flowers as it must have been our fault. My wife has always done the same process with fresh flowers, i.e. cutting the stems under water, etc. and has never had flowers die that soon. Regardless, the owner did finally agree to replace the flowers so I decided to give then another chance for my wife's b-day. I got my wife her favorite flowers which we also grow in our own yard but surely the ones from the flower shop must be better, right? Wrong. The ones that we have cut and watered properly from our own yard opened and lasted longer than the ones from Gingerbread. It has been a week now and 3 of the 5 flowers still have not opened and appear to be drying up.\r
So, rather than complaining to the store again and getting the attitude from the owner, I will just stop shopping there and warn my Stonehenge neighbors. By the way, another thing that rubbed me the wrong way was when I called to order the flowers. The owner answered as I recognized her voice. When I told her I wanted to order the flowers, she started telling me how she had just turned down an order from one of her vendors and there was no way she could get the flowers for me that day. If she had let me talk, she would have found out that I was calling to order flowers for 2 weeks later, not that day. Instead, it was like it was my fault for not knowing she had just passed on a speciality order from her vendor. Overall, she really needs to work on her customer service skills and listen, listen, listen before talking. There are too many places to get flowers around here to have to settle for poor customer service and now, lower quality flowers.\r
By the way, I have never written a review on anyone on any website so that should tell you how disappointed I was with Gingerbread. I hate to knock a small business owner as I am one also but this has to be done. I didn't want to write a review at first since all the others make Gingerbread sound like the best florist ever. Doesn't make sense to me.
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