My expierence with this office was great from beginning to end, I took my 7 year old daughter there and I must admit doctor did not spend much time with me but he knew exactly what she had and now my daughter's hair is growing back!!!! I have recommended this place to many friends and family members and I have yet to get any bad feedback from them.
It's unfortunate for the person who was charged with charges, but first call your insurance company and find out exactly what your plan pays for.
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