La Mesa Sew & Vac simply LIES. MONICA as well as TOM BOTH LIE. PERIOD. We have not only Emailed info but also faxed DIRECTLY FROM ORECK WARRANTY PROGRAM. NOW THEY ARE CLAIMING THAT MY VACUUM IS FOR a business.... our HOME address is the same as a mailing address for our HOME and a HOME BASED BUSINESS IN A GARAGE-an administrative business on CONCRETE FLOORS- what idiots. IT HAS A TEN YEAR WARRANTY SERVICE AGREEMENT WITH CLEANING AND SERVICE, WHICH CLEARLY SHOWS ON THE WARRANTY OF TEN YEARS FOR COVERED SERVICE AND IS IGNORED BY THIS SHABBY SHOP! We never even spoke with "TOM" which was clear in his phone message- "IT NEEDS CLEANED" and this is FROM A HOME USE- ORECK CORPORATE DID NOT "CLAIM ANYTHING ABOUT OUR ORECK BEING COMMERCIAL" as we do not own a COMMERCIAL MACHINE. How stupid are people really? And how many more lies? BBB took the complaint and information and has posted it online. Funny enough now we have TWO LIARS AT THIS LOCATION.... beware about the bait and switch..
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