Stay away from these people.
Here is a summary of my experience with them:
My water heater was broken and I called them because they were the people who had installed it. They said the parts are covered under the warrenty and I have to pay for the labor. I agreed, and asked themto give me an estimate of the cost before beginning to charge me.
They came to my house and tried to figure out the issue and they could not. Then they called me and told me that they can't fix it and I have to call somewhere else. and they charged me $120. I asked what is the charge for, and he replied for diagnosis. I said you haven't done anything and you don't have even have a diagnosis and you are referring me to somebody else and you are charging me?
They were really rude. I called his boss and he was worse. he shouted and said that he'll put a lien agains my house.
These people are crooks, not knowing anything and they are exteremly rude.
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