These guys were supposed to come over today ""between 10 am and noon."" They said they were running late. At 3, they said they'd be over ""around 4."" I told them not to bother. Most of us work during the day, and taking a full day off to wait for the HVAC tech is not really a fun way to spend a day off. 4-6 hours late is not acceptable in any profession.
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