I'd give them negative stars if it was an option!!! Do not use to move long distance!! Showed up in a Budget rent a truck, arrived at new house three days late, when we called to see when they were going to deliver we were told there was a problem with the truck that needed to be fixed before they left. A phone call would have been nice. They picked up two locals to help the driver unload, even though they claim all the workers are Monster employees. When they opened the truck we could tell it had been unloaded and then reloaded by someone who had no idea how to pack a truck. Many items damaged, everything was filthy, footprints on our furniture, broken and missing items. We paid extra for insurance and they are trying to buy us off for $200.00. Very unprofessional company. We will be filing a suit against them.
more