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BE AWARE!!! $$$ DON'T MAKE ASK TOO MANY QUESTIONS!! - Review by citysearch c | Caissie, Travis, Dds - Lake Mary Endodontics

Caissie, Travis, Dds - Lake Mary Endodontics

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BE AWARE!!! $$$ DON'T MAKE ASK TOO MANY QUESTIONS!! 5/21/2012

When I intially contacted this office, the staff was friendly. So, I scheduled an appointment and was seen by the doctor. AFTER my consultation, I was informed of the charges. Well to my surprise, the charges were a lot more than I was initially quoted or expected. This is when things went TERRIBLY bad. Apparently, the staff DON'T like to be questioned about charges or payment. They expect you to pay in full up front and reimburse you after they receive payment from the insurance company. This is ok if the patient is informed prior to services being rendered. They were EXTREMELY RUDE and because I questioned them too much about payment, they told me in so many words not to come back. So be advised, if you're ok with paying up front and not asking any questions and upsetting the staff, and receiving money back 2 weeks after the insurance has paid them, then this is the office for treatment. GOOD LUCK! more
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