I took my six year old daughter here before Mother’s Day to make something for her mother. The moment we walked in we were given a warm greeting and asked if we need any help. Gretchen showed us how to use a bead board and design our bracelet. She gave great advice on the design and using little metal beads to make it look “finished”. After we finished a bracelet for my wife and Gretchen attached the clasp for us I let my daughter design her own stretch bracelet which only ended up being $2.79! Gretchen got out a step stool so my daughter could see her bead choices better and held the board for her while Katie chose her beads. After we left Kasie’s Katie decided to try her bracelet as a necklace and it snapped. Needless to say my daughter was crushed so I took her back to make another since it was so inexpensive. Gretchen saw my daughter and was so kind. She asked her what was wrong and said it wasn’t a problem they would make the same bracelet again. She helped Katie find every bead she had before. I have no idea how anyone could remember that many beads, but it made my daughter so happy. She went from melt-down to smiling and laughing in no time. Gretchen was calm and patient the entire time and never looked less than understanding during my daughter’s melt-down stage. That amazed me. No one does a melt-down quite like my Katie. After she finished the bracelet she said it was, “On the house”. I know it was only $2.79 but I’ve never had anyone take that much time with my daughter and not want something in return. She said directly to Katie it was a treat to have her in the store so soon, which made her smile. Katie talks about the store, her bracelet and the nice bead lady every time someone sees her bracelet. She can’t wait till she is old enough to have her birthday party at the store.
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