So I hired this company to simply move a 2 bedroom apartment into storage and I was taking the red eye that night to Hawaii. Well they were supposed to be there at 1 pm which is cutting it close but they had another move early that morning so I figured I'd be alright they seemed like a pretty reliable company. So 4 o'clock rolls around I am PANICKING turns out there truck broke down and they just figured w/e so I am blowing up the companys phone and counting on them to move me in time... (had this planned and booked 3 weeks prior) they never show I end up having to change my flight which cost about five hundred dollars and call another moving company and pay emergency costs to get them out the next day. They owner literally said ""sorry i dont' really care and theres nothing I can do the truck broke down"" well they could've called me immediately... they could've gone and rented a truck to fulfill there job and not leave me hanging... literally it was the worst experience of my life. They owners are all foriegn and speak horrible english so it's hard to have a conversation with them. I had to give them a large deposit to reserve them to move me and it took them nearly 2 weeks and my bank starting an investigation before it was even returned to me for a service they never showed up for! PLEASE find another company... they are not cheaper then other companys (acutally pretty equal) and WAY less professional.
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