They do not require pet immunizations unless an incident occurs!! By then you or your pet may have been bit by a rabid animal! Instead of following my instincts I went anyway and regret it! I had a disagreement on the price of the basic dog wash I received. I was told it included several things, all of which I told them I did not want. They also claimed they do deshedding treatments with all washes and I told them my dog is allergic and I specifically said only a bath. The lady argued with me saying that I should have told them he needed special soap. My dog doesn't need special soap, what he did not need was deshedding! Then the story changed to well it is an all in one shampoo that helps to reduce shedding not an actual deshedding treatment. By then I was fed up and just said I would pay but I was posting a bad review and telling everyone I know to not come here. She became very upset and when I went to pay she insisted on showing me something on her phone. I refused to look or listen which aggravated her more. I kept asking for my dog and she refused to give him to me. She was so insistent that it led to her assaulting me by slamming their gate into me. There was a physical altercation and the police had to come get my dog and took photos of injuries she inflicted on me. When I got home my dog still smelled like a dirty dog! I will stick to PETSMART they always do a good job. Do not go here or your risk you and your pets safety!!!
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