To GYPSY,
We are VAN NUYS PLATING INC. and I am questioning if you have the correct plater. There are no ?guys? who would have taken care of you at this shop, only me and I am a woman. I was born and raised into this business. We are often confused with other platers in Van Nuys who have ruined their pot metal car parts. We are an expert with pot metal and on a rare occasion when we can't make the customer happy with a piece, we always take care of the customer in a way that is acceptable. I don't know who you are but I have a memory of a customer bringing a job to me similar to what you wrote and shared the experience with the other plater. We would not be in the business of doing concourse level plating over 60 years with the kind of finished product of which you say we provided for you.
Please double check your receipt and name of company you used. I appreciate your consideration in this matter. Linda Boyer-Office Manager
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