We have been using Hence for at least 12 years. Their work is excellent and turnaround time is reasonable considering the volume of business they carry. When things aren't fixed quite right (things happen...), they always take us right back in, and make it right. The personnel there are ALL friendly, concerned, and trustworthy. If you need work done, by all means, give them a call.
BTW - AAA has taken away all towing business from independent shops, including Hence. One employee (who was giving me a ride home from leaving my car at the shop) told me this has taken away a substantial ($20,000) part of his yearly income, which cost him his car, and severely harmed his credit rating. So much for helping the American Small Business community. And in this economy, too.
AAA said they needed the extra money because of the bad winter they had. Really? Well, they are going to lose money in cancelled memberships.. Hope their accounting department brings them back to reality.
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