Every organization has its share of good employees and bad ones. Fortunately, the managers at the West Hills Home Depot are really good employees. After explaining my situation to one manager in particular, I got the impression he actually wanted to help. He didn?t know if he could do anything, but at least he promised to look into it. Over the next few weeks, an entire team invested considerable effort in trying to make a customer happy. The managers at that location care about good service. Now this happy new daddy has one less thing to worry about!
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