People... This is a place where they RESELL. Good luck finding anyone else willing to pay higher... And if you paid $600 for a NEW piece of jewelry, why would you expect to get that price for it USED?
Use some common sense. No one's forcing you to sell your items. If you don't like the price, don't sell it!
The customer service here is awesome. They have trained jewelers on staff, and they understand the market. If you don't want to go through the hassle of Ebay or Craigslist, and just want some quick, easy cash for an item that you're not using, this is the best place to go.
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