Our 60"" LG Plasma started having issues, and AEI is LG's approved warranty service provider in our area.
We live about 40 miles from AEI, but Kim scheduled Aaron, the service representative, to come out to our home.
Aaron called when he was 20 minutes from our house, and he was polite and professional while at our home.
Aaron replaced a couple of components in the tv at LG's recommendation (of course the tv was not acting up while Aaron was here....).
When the parts that were replaced did not correct the issue, Aaron scheduled another visit, and he had talked to LG engineers and came out with the parts that would fix the tv.
In 15 minutes on the second trip Aaron had the tv working good as new!
Thanks AEI - I recommend them to anyone who needs their expensive electronics serviced.
Andy Moon
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