My first thoughts about CardinaleWay Mazda were how nice the facilities were; not only the new car building but also the used car facility. Johnny introduced himself when I first arrived and we walked around to the used car area. I immediately felt at ease because everyone at CardinaleWay Mazda was so friendly and open.
My previous car buying experience at a different dealer had been unpleasant so I was prepared with talking points and defenses as I worked with Sales Manager Al about trade-in values and car conditions. All questions were answered straightforwardly and if I didn't understand the topic, it was explained in other ways until I did get it; very patient.
The car I came to look at ended up not working out for me, but at no point did I feel pressured to make it work or to purchase another vehicle. The guys were so nice I decided to hang out at the dealer and ended up buying a (different) car that I love!
CardinaleWay Mazda certainly has a family feel while still being professional. I highly recommend going to see new and used cars there.
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