Looking at my fellow posters who have used May Law, there seems to be a trend. Positive service initially, but now a constant stream of disenchantment. My experience mirrors those recently, errors by the team, failure to accept the responsibility for those mistakes, too many cases and not enough staff, and an obsession with getting money before they'd even copy a piece of paper.
Valerie, go back to your company's roots and start putting the clients first - or you'll end up with none left!!
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