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VERY BAD CUSTOMER SERVICE ON RETURNS - Review by citysearch c | Rich's Pawn Shop

Rich's Pawn Shop

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VERY BAD CUSTOMER SERVICE ON RETURNS 5/20/2012

Yesterday my husband went to Rich's Pawn Shop on Watervliet and bought a throwing axe, kinda like throwing knives. It was sold as a throwing axe. He only paid 15.00 for it and it was new, not used. He brought it home and threw it at the piece of wood he has been using with the other throwing knives and guess what, it broke first time,the metal broke up by the handle. We immediately went back to the pawn shop with receipt and asked for money back. They actually had the nerve to tell him to go and have it welded on his own. They wouldnt work with him or even exchange it. He only had the axe for 1 hour. I have never heard of such bad customer realtions as this store. I WOULD NEVER EVER BUY ANYTHING AT THIS STORE AND YOU SHOULD NOT EITHER. Pros: null Cons: null more
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