I have used Japanese Specialists before and now after this last experience, never again. My wife and I brought in her car this morning with the intention of getting her valve cover gaskets replaced. They called and said a boot on her C.V. joint needed to be replaced. OK $95 for the part and $95 for labor. I figured that for for the gaskets and the boot around $400. Then they call my wife and tell her the car is ready for pick up, Oh yeah we need to mention we had to change a bearing on the engine. Then when we arrived they said there were other gaskets that we had to replace. The total bill was $775.00. That was with even a $75.00 coupon that we got on Amazon. That was a joke! They never communicated with us through out the day on what the estimates would be. They just randomly changed parts as they seemed fit. This company has a failure to communicate. Want to have fun emptying your bank account? Bring your car to Japanese Specialist. If they had just communicated with us they would have known we were not going to keep the car much longer and we did not want to spend all of our hard earned money on repairs for a car that was ten years old and will not bring us Blue Book. STAY AWAY FROM THIS COMPANY. We did not even get a cordial greeting from the owner when we brought the car in. He was reading his paper and when we walked in he looked at us and went right back to reading his paper. Like he never cared we were there. Again, This business is a poorly run business,
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