Early in April we had an ill draining kitchen sink. I called on a Saturday and was offered an immediate service call. I opted for a Tuesday, with smaller fee and a day I could plan to take off of work. Monte was the plumber that arrived with a first call; he arrived at 8 am as promised. He took special effort to loosen the drain. However, he was unable to do so, without first removing the kitchen cabinets and eventually jack hammering our slab to get to the pipes. That being said, he arrived at 8am and left at 8pm. We have worked with other plumbers in the past. One visit (with another plumber) took three separate days to replace a water heater. It seemed to us that Monte took special effort to do the job and do it correctly. I also feel like he took into consideration the amount of time I had to take from work to be home for this work. Just after lunch time Mike the manager came to drop off the jack hammer and see what work was needed. Overall I feel like they both cared not just about the business but, about our home and life. Even when I placed a claim into my home owners insurance Mike took care of itemizing a list for my reimbursement in a timely manner. If we need any other work done in the future (which I hope doesn't happen) I will call Sobeiski and I will ask for Monte. Thanks to everyone!
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