The guy that came out was great and he did a great job! I felt he was honest and very helpful. However, I do feel the guy giving the quote over the phone was dishonest. They NEVER mentioned that there would be a flat fee of $191.00. He said there there was a $29 visit charge, and if we went with them the fee would be waived. It only took an hour to do so really they charged me $191.00 for a one hour job when many other plumbers would do it for much less. Very disappointed! You NEED to mention that there could be a flat fee! Don't dance around it!!!!!!!!
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