Today was my lucky day, I have a Mercedes and yesterday I had two messages one regarding tire pressure and the other for tail and brake light. I haven't had my car long so I was very frustrated. I originally was going to go to a dealer but decided to look on the internet and see if I could find a place close to work.. Well I saw's Bert's Auto, I came them a call and I got a very pleasant voice that say just bring it in, I immedicately felt very comforatable . On my lunch break I drove there. They looked to be very busy.. but one of the repair guys came to my car and assisted be right away. They checked my tire pressures , replace the bulb for the break like and may sure all messages were clear.. I waited a few minutes to find out my bill and Bert said it's ok.. no charge.. OMG, you never get that kind of customer service .. I was so thankful.. as a Women a small job to them was huge for me. I will definitely go back and recommend them to everyone. I have already started spreading the word. Don't let the appreance of the shop fool you. Great service is very thing and very much worth going back for.
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