I arrived at 8am, the second they opened. Thought my hand was broken I was in pain pretty bad. I was the first one there and they accepted my Blue Cross blue shield. I had to be at work 30 minutes away by 10am. I figured this was plenty of time... WRONG!! Here we go....
After checking in and realizing Im the first patient to be seen, they inform me there is no doctor. He's not there yet. I didnt freak out because I too have run late for work, we're all human. 30 minutes later the doctor calls and says he's 20 minutes away. WTF? I run to mikies next door and grab a breakfast sandwich. I return to learn he's still not there 20 minutes later. Further more the nurses say they cant even get him on the cell phone. My hand hurts. An hour and half in I can tell Im going to be late for work I ask the nurse if it looks like my hand is broken. She asks if I have insurance, I say yes and she agrees to go xray me before the doc even gets there to speed things up. AFTER the Xray they tell me that while they accept BCBS for the visit they dont accept it for xrays and if I want the results I had to pay $60 to get them. Im really pissed because Im out of pocket $80 now, Im late for work, and I had great insurance. I wasnt going to pay the $60 but I had already waited 2 hours and didnt have time to go somewhere else since I was going to be seen first and was already late. So I waited another half hour and the Doctor finally arrives.
Not sure if he was high or hung over but he mumbled. I could barely hear him or make out what he was saying. He talked as though we were in church and he was mumbling under his breath. He goes to look at my xray and tells me he cant read it. He's not sure if it's broken or not... WTFFFFFF??? He has to send out the xray to be examined by someone else and Ill get results 4 days later. He wrapped my hand with a $2 ace bandage and sent me on my way....
3 hour wait, $80 out of pocket, made me an hour and a half late for work, and never found out if my hand is broken, and all I got was a $2 ace bandage I could have got at walgreens. Oh and my hand still hurts..
On top of it all the nurse say this happens all time and she cant believe she still work there. It was a joke I thought I was on candid camera
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