I'm from out of town visiting. My dog, a Bernese Mountain Dog, needed to be seen for possible tick problem. I made an appointment on Saturday for the following Monday at 4:30 PM. I got there early at 20 past 4 to fill out the forms. I sat there, 4:30 went by, 5:00 went by, 5:15 went by and I had been up to the desk a little earlier. Soon. A couple came in about 5:15 and one of the ladies at the desk said, the dog barks so we'll take him first ! Leave him in the car until it YOUR TURN ! No emergencies. Nothing ! Very rude. Will never be back and I visit here often. Too bad I couldn't click No Stars.
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