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poor business practices - Review by citysearch c | Key Auto Werks

Key Auto Werks

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poor business practices 4/18/2012

I took my 97 Jetta in - a car they supposedly specialize in - and requested that the fuel pump and ignition system be checked. These guys neglected to tell me there was a ziptie holding my ignition system together because it s not something you usually look for and then refused to partially refund me. They also said it wasn t in their job description to tell people everything that was rigged on their car - but I wasn t expecting them to tell me about the ziptie on my emergency brake cable...the ignition system is relevant to what they were supposed to be looking at! more
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