Having received a good review from a family member, I was confident that All My Sons was a reputable company. However, before the move even began, I quickly felt otherwise. Here's why:
Per standard operating procedures, I was contacted 48 hours before my move. Joe, the individual who contacted me, was rude, abrasive, and unhelpful. In addition, the price that I was quoted suddenly increased. When I asked why, Joe informed me that the person I spoke with three weeks ago might have been new and he could honor the quoted price. That would have been an acceptable answer 3 weeks ago however, 48 hours before my move, I was no longer able to hire a different company.
Secondly, when I asked for an approximate move time he refused to assist or listen about the specifics of my home. I would have thought that professional movers would be dialed-in to the different variables that make up a move. Instead, his response was ""You can cancel your move if you'd like."" Wow, where did that come from?
The moral of the story is that there are plenty of companies in Portland, go with one that does not lie and has pleasant staff. Moves are way too expensive to be paying unpleasant people. Good luck!
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