I recently purchased a car from City Chevrolet and my experience from the first phone call I made to signing the final paperwork was exceptional. I dealt with Adrian in sales and he was top notch. I had been to more than a few dealerships prior to going to City and my interactions with them had been pretty stereotypical; aka – headache. This was not the case with Adrian. He listened to what I wanted and delivered. He was very knowledgeable about the car and answered any and all questions I had. Not to mention, he was a super nice guy. When I decided to purchase the vehicle, I dealt with Josh in finance. He carefully explained everything to me as I signed the paperwork. I never once felt like I was being taken advantage of or swindled. Being new to the Charlotte area and to North Carolina, I had a number of questions about obtaining license plates, drivers license, inspections, etc., and Josh answered all of my questions. When the paperwork was done, Adrian took me to my new car and it was spotless and had a full tank of gas. I drove away as one very satisfied customer. In my line of work, customer service is paramount to our success. If our customer’s are not happy then we don’t perform well. I will say it again, my experience at City Chevrolet was exceptional. Thank you, Adrian, Josh and team for your efforts and your time – you have turned me into a long time customer. I do have one outstanding item: I asked both Josh and Adrian for a good place to get Carolina BBQ and they both recommended the same restaurant. I haven’t had a chance to go so the jury is still out…\r
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