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Take Heed to These Warnings!!! - Review by citysearch c | Baja Broadband

Baja Broadband

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Take Heed to These Warnings!!! 4/17/2012

Take heed to these warnings about this company...Fort Carson Garrion or whoever allows this company on post should be ashamed of themselves. I actually read these reviews before getting cable/internet through this company but Im the type of person to want to experience things for myself. Trust me, I have been taught a valuable lesson. I am now contacting DirecTV (not that they are any better) but anything to get away from Baja is great. I dont want to go into too many details because I have been with this company for a month and I am sick of them. Horrible cable (fuzzy picture, volume issues, people skin colors all diff colors just to name a few). When you call customer service, you are on hold for 30 damn minutes. I took a snapshop of my minutes so that we can print it and keep it on file. I was on hold for 19:07. Am I crazy for holding that long, YES but I needed to speak with someone about this horrible service. \r \r You WILL regret allowing this company in your home with their bad service. I am asking around to see if the Garrison (i think thats who is over this type of stuff) can look at others options for the military members and their families. This company is ONLY for individuals who HATE contracts, thats it. You get what you pay for. \r \r I did not want to go into too many details because this would turn into a novel BUT you have been warned. I was told, if more than 1 person is saying the same things about you, then something may just be true. Do your homework. The good news is you can always cancel because they do not have contracts. Oh, & the rude ladies that work in the office in Fort Carson needs an attitude adjustment (you work for a cable company, not Donald Trump). Geesh... more
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