Ask for Victor Contreras if you want to lease or buy. Incredibly friendly person and family man who was extremely nice from the very first time I walked on the sales floor. After listening to my needs he new exactly what I needed and within a few minutes I knew I found the right dealership. Everyone was really friendly, patient and honest! After going for a lengthy test drive with me, Victor thought it would be a great idea to stop by my house to show my wife since she couldn't make it to the dealership ( just had a baby) and was able to check out the car. After the test drive we were able to sit down and figure out what it would take to get me in the car I really, really wanted. After talking with his manager they brought back some really fair payments that was in our ideal budget, they even bought our lease that was coming up from another toyota dealership so we didn't even need to turn it back in..... such an easy way to deal with a lease that is running out.
We told Victor we needed to think about the purchase and after talking over lunch my wife and I decided for her to go test drive the car, with the rest of the family. It was really easy since they had a play area for my 2.5 year old to play legos and a really sweet coffee espresso machine for me while we waited for my wife to take the Rav4 for a spin. They also had a TV playing golf, but I knew better :)
It was an easy decision to make, from start to finish the entire team, the manager, finance guy everyone was just so accommodating and helpful and not pushy at all. We would highly recommend Victor and all the Putnam Toyota team to our friends and family.
Overall, an excellent experience and a 5 star dealership!
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