I was given a script, got my glass's, can not see dash board and at night my vision is clouded by 100's of lights in the lenses. I went to return them for a refund. They will not give refunds, I am stuck with these glass's. I was told I had to make an appointment but that would not guarantee being seen. I was insulted, told I did not make sense, I was made fun of because I limp and walk ""funny"". The receptionists then tried to steal my glass's, script and receipt. I had to be verbally forceful to get them back. This all happened at the Norwalk office. The ""ladies"" names are Wendy and Michelle. I would never go this Optometrist. The product is inferior and dangerous to wear, the glass's were handed out filthy and they did not even have me try them on or do any adjustments. Terrible people and business.
more