This practice needs to get in touch with what is going on under there noses. I have been a patient of Dr. Overby's for some time and I think he is a wonderful doctor and have a lot of faith in his judgement; however I cannot say that for the clerical staff. I can never get in touch with Dr. Overby's assistant to answer any of my questions. I called them on Thursday April 5th and have yet to hear from anyone. I even told the rude person that I was talking to that it was important. I called again yesterday April 9th and no response again. This has been a reoccurring problem ever since I started seeing Dr. Overby. I give their office staff a big red ""F"".
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