We dropped our two dogs off on Thursday at about 9:00 pm. We picked them up Sunday at 7:00 and were charged for four days!!!! ""That's how we do it, we charge by the day."" I told her other kennels don't do that, I dropped them off late Thursday. She said to find a kennel that will let me drop off that late. Believe me, I sure will!
In addition to the extra $24 charge, they didn't give my elderly dog her medication and they gave her the wrong food. I thought I was specific when I left her enough canned food and asked them to put the medication in the food. When I picked them up, my old dog had medication still in her bowl, with the puppy's food! Without her medication, she was barely able to get out of the car. Do not go to this place, unless you hate your dog!
more