I originally came here during 5280 week around valentines day and had a superb experience. At the end of our meal we were asked if we wanted to sign up to be in eclub, one of the perks to the barrage of unnecessary emails was you get a buy one get one dinner on your birthday. My birthday was in two months so i went ahead and signed up. ONLY the day of my birthday was i surprised by the unprofessional, and inept staff present that day. I informed and inquired about the promotion with both the hostess and the waiter in which they were like yea we can do that if you have the coupon. So i look on my phone for a mysterious coupon email. I see plenty of nonsensical Texas de Brazil, buy this and that emails but no ""coupon"" email. As i'm looking for the email, the house manager comes behind my chair, does not introduce himself , OR SAY HAPPY BIRTHDAY, but rather begins telling my boyfriend from across the table that if we are not part of the e-club, we can not do the buy one get one but we'll give you a free dessert or 10% off. Then he walks away. NOW IT NOT MY FAULT THAT CORPORATE NEVER SENT ME A ""HAPPY BIRTHDAY COUPON EMAIL."" I show my waiter the email that says i'm in the eclub, and express to him why would i lie, which is how i felt like i was being treated. The house manager then informs me that the regional manager is here and he has authorized him to give us each 25%off on our dinner........... What the heck, no, anyone who knows me knows that i am not a coupon person. I'm not begging you for a discount, i'm not in the habit of going to restaurants to beg for a discount. We could happily pay full price at any time.HOWEVER, Texas de Brazil this is your promotion i simply wanted you to act with integrity and honor your promotion, AND apologize for MY inconvience. My birthday is something very special, i did not deserve to be treated like a liar, and no one ( not the waiter, hostess, or manager) even acknowledged it was my birthday. I am completely appauled how all that went down. We ended up just paying 6 dollars for a cranberry vodka i ordered but never even touched. I will never go there again, i will be sure to let corporate know of there inept managment both in house and regionally at Texas de Brazil Northfield Stapleton. There two other fantastic restaurants down town with a little more couth and integrity ( Fogo de chao and Rodizio Grill)
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