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Un-professional - Review by citysearch c | North County Cadillac

North County Cadillac

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Un-professional 4/15/2012

I find it interesting when a service writer tells you how tell fill out a review, of their serivce. Well that seems a common practice at this dealership. So, regraudless of the service they want you to fill out the review grading them with high marks even if their service wasn't good. Todd Rrogers is one such service writer. Because I didn't fill out the review according to what he wanted I get to hear his whining on my next contact, to get a glich in the clock fixed. How un-professional can this be him telling me that because I was honest, in my review, I cost him and the dealership a loss of money. So, when they damage your car and don't tell you about it or when they keep ordering the wrong parts and delay getting your car back and say they called to inform that is ready and they dont , does that get highest marks? I would suggest given a choice maybe anyone looking the get service on their cars might want to check other srevice centers. more
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