Well first off I always eat here cause they're sushi is good, so I made it a point to get a group of my friends there for my birthday and we spent over 200$ with my group but we were in a rush to leave after dinner cause they were closed so My brand new birthday cake that my best friend got for me was accidently left. SO I called the very next day ask about it and they said yes we saved it, then an hour later someone called me back and said SOME OF THE STAFF ATE MY CAKE!!!!!! That wasn't even touched by my group..... So of course i went there and asked to speak to someone and niether the manager or the owner tried to talk to me they avoided me for about 10 min (Mind you I was very calm and nice about the situation) when the owner FINALLY came and talked to me I told him I was upset My cake was eaten and it was my birthday cake, I really justr wanted an apology.... but all the staff in the back ground just stood around and laughed and no one said sorry at all... and of course Then I did get very upset cause all the staff and the owner were RUDE AS HELL..... Then I asked the owner one last time can you at least compensate for something I didnt even get any of my beautiful birthday cake and I told him I ate there so I figured a gift card would be nice.... He said ""YOU LEFT IT NOT MY PROBLEM"".... wouldn't any other good manager or OWNER at that at least try to make it better, and I guess he dosent care about his customers so I WILL NEVER GO THERE AGAIN, and If your looking for good customer service Then STAY FAR AWAY FROM TOKYO IN STOCKBRIDGE!!!!!
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